Tuesday, April 14, 2015

Sirius radio dock delivery

My wife's cousin's wife died last week from ALS. We made a quick trip to Lubbock, spending the night with our son Roger and family. Other than the funeral and the driving, it was a nice trip. Saw my #2 grandgirl bunt a ball and make it to first base before a sandstorm rolled in and stopped the game.
Anyhoooo, when I was in Lubbock last week for the funeral, Roger helped me order a portable radio speaker dock for my portable Sirius radio. I had been wanting one for a quite a while. C'mon, why pay for the service if you can't listen to it all the time?
Went online to Best Buy. There were problems. They messed up the order. First of all, there were no products in Lubbock -- but, (2nd-ly) they could ship it to Fort Worth where I could pick it up on my way back to Corsicana. Good plan.
Naturally, before I left Lubbock I got an email it could not go to Fort Worth. I called customer service and rescheduled the radio to be shipped to Corsicana - at an extra charge, of course, guaranteed delivery on the 16th.
Drove home. I had an email that the delivery date would be extended out for about 2 or more weeks. Now, I just couldn't handle that since we are planning a short trip in the next couple of weeks - It could arrive any day and just be left on my door step for how long? So I called customer service again (I believe it is Dave Ramsey that calls it customer No-service). Different Girl answered. This lovely girl on the phone said the product was in Fort Worth waiting my pickup ... and had always been scheduled to do so. No matter what I explained to her, she just couldn't get it down. Is this related to minimum wage?
Canceled the order - reordered online - paid extra shipping - it is coming with
guaranteed delivery tomorrow, Wednesday, the 15th. Guaranteed. Below is the online tracking info - which is why I am sending this email. I thought it was interesting. Look where the radio comes from.
Finally, while it may be in Mesquite for today's delivery, that won't happen. Mesquite will have to ship it to Corsicana who will deliver it tomorrow evening, late.
I know these things.
Here is the shipping info - I found it interesting.
Mesquite, TX, United States 04/14/2015 7:53 A.M. Out For Delivery
04/14/2015 7:40 A.M. Arrival Scan
DFW Airport, TX, United States 04/14/2015 7:04 A.M. Departure Scan
04/14/2015 5:44 A.M. Arrival Scan
Louisville, KY, United States 04/14/2015 4:54 A.M. Departure Scan
04/14/2015 2:06 A.M. Arrival Scan
San Diego, CA, United States 04/13/2015 7:16 P.M. Departure Scan
04/13/2015 2:57 P.M. Arrival Scan
Honolulu, HI, United States 04/13/2015 6:45 A.M. Departure Scan
Honolulu, HI, United States 04/12/2015 9:59 P.M. Origin Scan
United States 04/10/2015 10:04 P.M. Order Processed: Ready for UPS
I should have just flown out there and picked it up at the store. That radio has logged more air hours this week than I have logged during my entire (albeit a sheltered one) life.

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